PROCESS MAPPING CERTIFICATE PROGRAM

With Adam Kolozetti M.Eng, P.Eng, PMP & Katelyn Bullock P.ENG, RABQSA Certified


 
 

PROCESS MAPPING

3 Day WorkShop: Are you an organization that believes in strategic improvement but feels like no matter what you do things never change?  Process mapping is a facilitation skill that provides your team members with the knowledge and knowhow to create clarity around complex processes.  Imagine if you could  map out complex processes in a visual way while identifying key improvements, and your people were empowered as a result of it.  If this sounds like the culture you want to create than this course is for you.  

CERTIFICATE DELIVERABLES

  • 3-day intensive training
  • Learn the power of process mapping
  • Learn the toolkit needed for any situation
  • Build a culture of strategic improvement within your team

WHO SHOULD ATTEND?

  • Executive Team
  • Managers
  • Culture Champions
  • Quality Management Professionals
  • Change Management Professionals
  • Human Resource Professionals
  • Consultants and Advisors Influencing Change For Their Clients

                            PARTICIPANT COST FOR TOTAL SESSION

                            $3,995.00 (+GST)

                            ( Minimum 3 Participants )

                            Note: Facilities, AV equipment, Food and accommodations are charged separately and are not part of the participant cost

                            ENGAGEMENT DETAILS

                            FOLLOW-UP COACHING PROGRAM

                            HOURLY COACHING RATE: $250/HR (+GST)

                            If your team requires additional time for follow up, we offer Coaching follow up sessions.

                            Process Mapping Certificate Program  
                            MODULES HOURS OUTLINE
                            		INSTRUCTOR
                            Introduction and 
                            Definition of Process Mapping                             		1 This module will introduce students to process mapping, it's use cases and how the problems it solves.

                            		Adam Kolozetti M.Eng, P.Eng, PMP & Katelyn Bullock P.ENG, RABQSA Certified.

                            Defining the Problem

                            		1 This module introduces students to the how to define the problem you are trying to solve.  Students will learn how to be absolutely clear on the problem before starting this process.
                            		Adam Kolozetti M.Eng, P.Eng, PMP & Katelyn Bullock P.ENG, RABQSA Certified.

                            Stakeholder Analysis

                            		1 This module introduces students to the idea of stakeholder analysis.  Students will introduce how to interact with those who are accountable, responsible, consulted or informed.

                            		Adam Kolozetti M.Eng, P.Eng, PMP & Katelyn Bullock P.ENG, RABQSA Certified
                            Understanding Personalities 1 This module introduces students to the concept of how to recognize certain personalities that may derail the exercise.  Students will learn strategies to address each one.

                            		Adam Kolozetti M.Eng, P.Eng, PMP & Katelyn Bullock P.ENG, RABQSA Certified.
                            Facilitation Roles 2 This module introduces students to the concept of setting up facilitator roles for success.  Students will learn how lead and support facilitators benefit the process.

                            		Adam Kolozetti M.Eng, P.Eng, PMP & Katelyn Bullock P.ENG, RABQSA Certified
                            Current vs Future State
                            		2 This module introduces students to the concept of mapping current state vs desired state.  Students will learn how to understand how to address the two states while facilitating.  Students will understand the risks of bringing future state scenarios in to process maps.

                            		Adam Kolozetti M.Eng, P.Eng, PMP & Katelyn
                             Bullock P.ENG, RABQSA Certified.
                            Kicking Off
                            		1 This module introduces students to the importance of a proper kick off.  Students will learn a best practice agenda for gaining alignment from the start.

                            		Adam Kolozetti M.Eng, P.Eng, PMP & Katelyn Bullock P.ENG, RABQSA Certified

                            Inputs and Outputs

                            		1 This module introduces students to the types of questions to ask and what information is needed for each stage in a process map.  Students will learn to identify different types of actions and where to be specific.

                            Adam Kolozetti M.Eng, P.Eng, PMP & Katelyn Bullock P.ENG, RABQSA Certified. 

                            Exceptions
                            		1
                            		 This module introduces students to the scenarios where exceptions to standard operating procedure may apply.
                            		 Adam Kolozetti M.Eng, P.Eng, PMP & Katelyn Bullock P.ENG, RABQSA Certified. 
                            Terminology 0.5 This module introduces students to various process mapping terminology. Adam Kolozetti M.Eng, P.Eng, PMP & Katelyn Bullock P.ENG, RABQSA Certified
                            Symbology 0.5 This module introduces students to various process mapping symbology and how to use them appropriately.
                            		Adam Kolozetti M.Eng, P.Eng, PMP & Katelyn Bullock P.ENG, RABQSA Certified
                            Swim Lanes
                            		1 This module introduces students to the concept of swim lanes and the benefits of using them.  Students will learn how to create them and how it provides accountability.
                            		Adam Kolozetti M.Eng, P.Eng, PMP & Katelyn Bullock P.ENG, RABQSA Certified
                            Phases
                            		1 This module introduces students to the different phases of a process mapping facilitation.  Students will learn to recognize how to move from one phase to the other.
                            		Adam Kolozetti M.Eng, P.Eng, PMP & Katelyn Bullock P.ENG, RABQSA Certified
                            Interfacing Processes
                            		1 This modules introduces the concept of drawing boundaries and how to handle interfacing processes.  Students will learn to stick to the problem at hand.
                            		Adam Kolozetti M.Eng, P.Eng, PMP & Katelyn Bullock P.ENG, RABQSA Certified
                            Testing
                            		1 This module introduces students to the concept of how to test the process map once complete.  
                            		Adam Kolozetti M.Eng, P.Eng, PMP & Katelyn Bullock P.ENG, RABQSA Certified
                            Presenting to Leadership
                            		4 This module introduces students to the concept of speaking the right language when presenting to leadership.  Students will learn what leadership needs to hear, and what details should be kept for one on one conversations.
                            		Adam Kolozetti M.Eng, P.Eng, PMP & Katelyn Bullock P.ENG, RABQSA Certified
                            Building Your Change Plan
                            		3 This module introduces students to the concept of implementation.  Students will learn how to create a change plan and roll out the documented process.
                            		Adam Kolozetti M.Eng, P.Eng, PMP & Katelyn Bullock P.ENG, RABQSA Certified
                            Total hours 23   
                            Pricing / per participants*   $3,995.00
                            - Certificate of Completion awarded if a mark of 70% or higher is achieved on each module quiz         and all assignments completed.
                            - Price does NOT include Sales tax, Travel Costs ( if applicable)
                            - Course instructor may change with no advance notice
                            - Course delivery will be either in Person or Video Call ( Based on Client Request )
                            - REFUND POLICY: No refunds will be provided after payment has been received. However,           
                               rescheduling may occur within a 6 month period from the original purchase date; dependent on     facilitator and facility availability.



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                            Adam Kolozetti
                            M.Eng, P.Eng, PMP 

                            Adam has a Master’s Degree in Aerospace Engineering which led him down a path of learning in the Defense, Energy, and Construction industries.  It is this quest for knowledge that taught him that collaboration and the human condition were his passion and his calling. 

                            Katelyn Bullock
                            P.ENG, RABQSA Certified

                            Katelyn is a Materials Engineer who fell in love with quality management systems.  She has worked in the Construction and Energy industry where she built and oversaw quality systems and improvement programs.

                            These two colliding paths led to the co-founding of ENTA Solutions, a company dedicated to animating business culture and driving business success. 

                            For the last eight years, Adam and Katelyn and their team have helped businesses unlock human potential and drive towards their vision. This Includes hundreds of hours  in facilitating group workshops and teaching culture strategies to business leaders.



                             


                            Adam is also the host of The Culture Hack video podcast where he engages with the top experts in the field of organizational culture and psychology,  and  Katelyn is the host of Walk the Block, and video series where she features local Calgary businesses.